Is Uganda open for Tourism?
Yes, Uganda is fully open for tourism along with Entebbe International Airport. Therefore, guests are able to travel to their destinations seamlessly.
Presently we are receiving guests with more already on safari enjoying the beautiful landscapes and amazing wildlife encounters in the country.
What should guests do prior to traveling to Uganda?
Travelers are now mandated to make visa applications and payments online using this link https://visas.immigration.go.ug/
Travelers to Uganda are required to present a negative PCR test upon arrival taken within 72 hours from the day the sample is collected.
What should guests do prior to traveling to Rwanda?
Guests traveling to Rwanda are mandated to complete a Public Health Passenger Locator Form before arriving in the country, here is the link: www.rbc.gov.rw/travel
Which countries are labelled as category 1, 2 and 3?
Although this could change, the country in category 1 is India, travelers from this country are banned from entry into Uganda except returning citizens. Whereas countries in category 2 include USA, United Kingdom, United Arab Emirates, Turkey, South Africa, Ethiopia, South Sudan and Tanzania. Any traveler from these countries including Ugandan nationals and residents will be subjected to a PCR COVID-19 test at the point of Entry including Entebbe International Airport.
Countries not in Category 1 and 2 fall in category 3, however travelers from category 3 countries should carry their negative Covid 19 Certificates.
We strongly encourage all our guests who will travel to Uganda in the near future to get vaccinated and carry their vaccination card this will ease their check in time at the Airport.
Do guests need to be tested again if they are fully vaccinated?
At the moment guests from category 2 and 3 countries who are fully vaccinated will not be required to have a test on arrival however, they should have their vaccination card and a negative PCR test certificate with them. Kindly note this is subject to change with time.
Meanwhile guests from these countries who are not fully vaccinated will be required to have a PCR test on arrival.
Guests can now pre book for their PCR testing online on https://testandfly.co.ug/tourist-order to speed up their testing process on arrival.
How much is a Covid 19 PCR test?
The PCR test varies between $55 to $65 per person, however where transportation of Samples is involved there is a surcharge depending on the distance. Here is a list of accredited Covid 19 Testing Centers in Uganda
When do you get your results and how are the test results delivered?
Guests are availed their results within 1 and a half to 2 hours if they use Test and Fly Laboratory, however PCR tests taken upcountry can take longer. Results can be delivered via the guest’s email or WhatsApp also, hard copies can be provided on request.
Is it mandatory to take a COVID-19 test before departure?
Yes, guest have to take their PCR test within 72hours from the day the sample is collected, before they can depart.
What happens if a guest tests Positive?
If a guest tests positive a second test will be carried out from a different laboratory, if a guest is symptomatic, they will be transferred to a comfortable designated health facility or self-isolate at designated hotel as they get treated at their own cost. However, if the guest is asymptomatic, they will be allowed to proceed with their journey.
What are the rules of wearing masks in Uganda?
All arriving guests are required to have their masks on at all times, this should be the same while in public place, unless guests are in their rooms.
Can we still enjoy night safari game drives with the curfew?
Yes, licensed tourist vehicles are exempted from curfew hence therefore guests can enjoy their night game drive without inconveniences.
Are Hotels and lodges’ restaurants open? Can guests still enjoy accommodation
Yes, all accommodations and restaurants remain open for travelling guests with proper standard operating procedures in place.
Is it still possible to do Gorillas/Chimpanzees trekking? Do we have to wear masks when with primates?
Yes, guests are able to enjoy both gorillas and chimpanzee trekking. During the briefing of guests, they are required to have their masks on as well as when they are near the primates. However, masks can be relaxed during the hike.
What are the conditions of transport in Uganda with the recent lock down rules: does it take more time to cross each district? Does it take longer to drive the same itinerary, stop at each district in order for the authorities to check the cars?
No, registered tourists’ vehicles will be allowed to move across districts though, there could be some limited stops at a few districts for quick verifications but this shouldn’t take long and the vehicle will be allowed to proceed to its designated destination.
What Initiatives are we taking during this pandemic?
Since December last year we have been testing our guides for Covid 19, the tests are carried out within 48 hours to the start of the tour. With the ongoing country wide vaccination, a good number of our guides have so far been vaccinated.
Furthermore, all our vehicles are thoroughly disinfected and fitted with hand sanitizers to be used by guests. Our guides ensure that there is limited enroute stops while on Journeys to reduce contact with the community in respect of physical distancing rules.
Also, we are liaising with our partner properties to ensure that Standard Operating Procedures (SOPs) are adhered to in order to keep all our guests safe during this period, as way to guarantee this, our sales team had to make routine inspection visits to these properties in March and May this year.